How to Report Software Bugs for FlexRadio Systems' Products
Content provided by: FlexRadio Systems Information Management Team
FlexRadio Systems' software products are dynamic and continuously being updated. Since they are always changing, there are bound to be bugs in the software. The bugs, once identified, need to be entered into the Bug Tracker so that development can address them.
The Bug Tracker is a web based application that records the bug information and allows people to comment or blog on a particular bug report. Reports are automatically sent via e-mail to the software development team and are placed in a queue for investigation and resolution if the report is actually a software bug.
Sending bug reports to the Reflector will only result in a delay getting the bug addressed since it is not in the queue to be addressed.
When reporting a bug, please include the following:
Enter into theSupport Site (http://support.flex-radio.com/Home.aspx)and click on Login at the top right hand side of thepage. Alternately you can access it directly from this URL (http://support.flex-radio.com/login.aspx).
Ifyou do not have a logon ID then click the New Registration button. Enter the required data and clickon the Submit button. If you have signed up for the Reflector,you need to un-check the box that says sign me up for the Reflector.
This KB article may reference additional files that are available on the FlexRadio Systems web site Downloads page. Please use the URL(s) below to download the referenced materials.
An Adobe Acrobat Reader may be required to open the file.You can download Adobe Acrobat from here.Image may be NSFW.
Clik here to view.
KB Source Document(s):
NoneReferenced
Image may be NSFW.
Clik here to view.
| System Dependencies | |
| Minimum PowerSDR Version: | N/A |
| Applicable Hardware: | N/A |
Content provided by: FlexRadio Systems Information Management Team
FlexRadio Systems' software products are dynamic and continuously being updated. Since they are always changing, there are bound to be bugs in the software. The bugs, once identified, need to be entered into the Bug Tracker so that development can address them.
The Bug Tracker is a web based application that records the bug information and allows people to comment or blog on a particular bug report. Reports are automatically sent via e-mail to the software development team and are placed in a queue for investigation and resolution if the report is actually a software bug.
Sending bug reports to the Reflector will only result in a delay getting the bug addressed since it is not in the queue to be addressed.
When reporting a bug, please include the following:
- The version of software you are using including SVN number if applicable.
- Your PC setup
- Your sound card (SDR-1000 users only)
- A detailed description of the bug.
- A step-by-step description of how to reproduce the bug
- Any other pertinent information
Enter into theSupport Site (http://support.flex-radio.com/Home.aspx)and click on Login at the top right hand side of thepage. Alternately you can access it directly from this URL (http://support.flex-radio.com/login.aspx).
Ifyou do not have a logon ID then click the New Registration button. Enter the required data and clickon the Submit button. If you have signed up for the Reflector,you need to un-check the box that says sign me up for the Reflector.
This KB article may reference additional files that are available on the FlexRadio Systems web site Downloads page. Please use the URL(s) below to download the referenced materials.
An Adobe Acrobat Reader may be required to open the file.You can download Adobe Acrobat from here.Image may be NSFW.
Clik here to view.
KB Source Document(s):
NoneReferenced
Image may be NSFW.
Clik here to view.
