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How to Repair a Failed PowerSDR v2.0.16 FLEX-1500 USB Driver Installation

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How to Repair a Failed PowerSDR v2.0.16 FLEX-1500 USB Driver Installation

System Dependencies
Minimum PowerSDR Version: 2.0.16
Applicable Hardware: FLEX-1500

Content provided by: FlexRadio Systems Engineering

In some situations, the old driver from a previous version of PowerSDR 2.0.x will not be correctly uninstalled when 2.0.16 is installed. To determine if this has happened, check the following:
  • With your radio powered on, check in Device Manager and make sure there are two components listed under the FlexRadio hardware category.

    1. FLEX-1500 Software Defined Radio
    2. FlexRadio USB Kernel Driver

    The FLEX-1500 Software Defined Radio driver is the low level driver that is responsible for low-latency radio control and with a properly installed driver, will always be displayed even if the FLEX-1500 is not attached and powered up. The FlexRadio USB Kernel Driver is the high level device specific portion of the low-latency radio control driver. Both of these drivers work together to provide hardware control of the radio from the PC.

    If both of these driver components are displayed, then the driver is installed correctly and the FLEX-1500 is properly communicating with the PC.

    If the FLEX-1500 Software Defined Radio and the FlexRadio USB Kernel Driver entries are not displayed, then the FLEX-1500 driver did not load properly and will have to be reloaded using the procedure below.
NOTE: If both drivers are present (two lines under FlexRadio), this is not your problem. The procedure below will not help, but also will not hurt your installation


Manual Driver Re-load Procedure

Step 1. Download the FLEX-1500 Driver Patch Kit
Using the link below, download the FLEX-1500 Driver Patch Kit for PowerSDR v2.0.16

Step 2. Install the Updated USB Drivers
Unzip the FLEX-1500 Driver Patch Kit into the PowerSDR 2.0.16 application directory located in c:\Program Files (x86)\FlexRadio Systems for 64-bit operating systems and c:\Program Files\FlexRadio Systems for 32-bit operating systems. This will replace files in the two 1500 DriverXX directories -- allow this to happen

Step 3. Select the Proper Driver Folder for your Operating System
After the files are unzipped, navigate to the proper FLEX-1500 driver folder located in the PowerSDR 2.0.16 application directory using Windows Explorer. If you are using a 64-bit operating system, select the 1500 Driver64 folder. If you are using a 32-bit operating system, select the 1500 Driver32 folder

Step 4. Repair the FLEX-1500 Driver Install
Right Click on the repair.bat file and select "Run As..." and use the Administrator account
This will uninstall all previous drivers and install the proper driver.

Step 5.) Verify the Driver Properly Installed

Returning to the Device Manager with your radio powered on, check in Device Manager and make sure there are two components listed under the FlexRadio hardware category.
  1. FLEX-1500 Software Defined Radio
  2. FlexRadio USB Kernel Driver
You should now be able to start and run PowerSDR v2.0.16 properly.


This KB article may reference additional files that are available on the FlexRadio Systems web site Downloads page. Please use the URL(s) below to download the referenced materials.

An Adobe Acrobat Reader may be required to open the file.You can download Adobe Acrobat from here.

KB Source Document(s):

FLEX-1500 Driver Patch Kit for PowerSDR 2.0.16


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